Warranty Management contacts are assigned in the Supplier > Setup screen's Warranty tab.
From theSetup menu, selectSuppliers.
Click the Warranty tab.
Check the Warranty Enabled checkbox at the top, which will enable the fields in the Warranty Contact Information section.
Enter the contact's name, e-mail, phone, and fax, if applicable. All are required for Warranty integration except for Fax.
Select the contact's mobile service provider from the drop-down list. (Optional for Warranty integration.)
Enter the contact's mobile number, using the format ###-###-####. (Optional for Warranty integration.)
For Nextel subscribers, enter the Direct Connect number, if applicable. (Optional for Warranty integration.)
To send a text message to a Warranty contact, click on the Send Mobile Text Message icon and complete the screen that appears. Click on Send when finished.
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IMPORTANT NOTE |
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Ensure that the e-mail server address of the SMTP server is correct in the Setup > Company screen. Otherwise, the text message may not reach the recipient. |
Warranty Supplier Branch Office
Map Specialties to Purchasing Activities